Job Description

Job Description

Job Description

Do you take pride in helping others feel comfortable and cared for? Are you someone who brings calm to busy spaces and enjoys being on the move? Pacific Aviation/Superior Aircraft Services is hiring Wheelchair Attendants to join our team at SYR Airport—and we’re looking for dependable, service-minded individuals who can make a positive difference with every interaction!

We’re Pacific Aviation—the dedicated team behind seamless airport experiences. As the friendly face passengers rely on, you’ll be the helping hand that turns travel challenges into positive experiences. Whether it’s assisting with wheelchairs or offering directions, you’ll make a meaningful impact by ensuring every passenger feels supported and cared for.

As a Wheelchair Attendant, you’ll be the helping hand that guides passengers through their travel journey. Here’s how you’ll make an impact:

• Assist Travelers: Assist passengers needing wheelchair or luggage assistance, making them feel cared for and valued.
• I nformation Expert: Provide general information and directions, ensuring passengers feel confident navigating the airport.
• Positive Presence: Maintain a friendly, professional attitude in every situation.
• Team Collaborator: Communicate and work closely with your teammates, airline staff, and supervisors to meet every passenger’s needs.

Your role is essential to the travel experience—especially for passengers who need a little extra care. You’ll create a welcoming, respectful, and reassuring environment that passengers will remember long after their flight.

• A Growth Mindset: You approach each day as an opportunity to improve, embracing challenges as a way to build new skills.
• Professionalism: You show up with a positive attitude, treat everyone with courtesy, and take pride in doing the job right.
• Decision-Making & Organization: You stay calm under pressure, manage your time wisely, and handle tasks without needing constant direction.
• Team Spirit: You enjoy working with others toward a shared goal and understand the value of clear, respectful communication.
• Physical Fitness: You’re comfortable staying active throughout your shift and capable of assisting with luggage or mobility needs when necessary.
• Flexibility & Reliability: You’re dependable for your assigned shifts— Tuesdays and Wednesdays, 10:00 AM–4:00 PM or 12:00 PM–6:00 PM —and can adjust as needed to accommodate changes in flight activity.

Requirements

• Ability to work for any U.S. employer without sponsorship.
• Reliable transportation to and from the airport.
• Must pass a TSA background check.
• Customer service experience is a plus.
• Second language proficiency is a plus.

Benefits

• $15.50 per hour + Tips
• Paid Training – We’ll set you up for success.
• Holiday Pay – Because hard work deserves celebration.
• Uniform Provided – Look sharp without the shopping.
  

This is more than just a job; it’s an opportunity to be part of a team that values diversity, growth, and exceptional service. At Pacific Aviation/SAS, we don’t just accept differences—we celebrate them, believing that a diverse team is a strong team.

Apply today and start your journey with us. Your next opportunity could take off right here at SYR!

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